Two orgs to one

The company was running two separate Salesforce orgs with overlapping accounts, divergent automation and no single view of the customer base. Leadership wanted one instance. The merge had to happen without disrupting live selling and without breaking the weekly board-reporting cycle, which meant the schema, the automation and the cutover sequence all had to be resolved before any data moved.
Assessed roughly 2,900 fields against a 5 percent fill-rate cutoff. About 1,700 carried over; the rest were retired rather than dragged into the new org, so the merge shed schema debt instead of doubling it.
Consolidated into a single instance holding roughly 50k accounts and 90k contacts, about 48k accounts and 73k contacts migrated in, the balance native to the surviving org, with roughly 1,050 colliding accounts deduped as part of the load rather than left for later.
Remapped users, roles, profiles, page layouts and record types (a legacy type, a combined new-business-and-expansion type, and a renewal type), and added Google SSO so access consolidated alongside the data.
Inventoried roughly 60 Process Builder and Flow automations across both orgs. About 30 were slated to migrate and 11 required a full Process Builder to Flow rebuild, identified up front so the effort was scoped rather than discovered mid-cutover.
Sequenced cutover steps after hours to protect live selling and the weekly board-reporting window.
Two orgs to one
Two separate Salesforce orgs were consolidated into a single instance.
Records in the merged org. The consolidated org holds roughly 50k accounts and 90k contacts, with roughly 1,050 duplicate account collisions resolved during the merge.


6 steps
Forecasting off an inherited spreadsheet, until the revenue book was rebuilt in the CRM
CRM became the self-serve source of truth for MRR
CRM migration and merge



+1
7 steps
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